Thursday, October 18, 2007

My bill

I am fuming mad! With my bigpond bills!!!

I used to work for Telstra ( am i going to get sue? bah who cares) as a sales consultant. Every 5 broadband you sell, you can your internet free for the month. Of course your internet must be with them. I left the sh%$ place in June! I was the happiest person alive that very day. So what am I angry about? They have not cleared my bill since I left. I know it is only $149! But still! Yea who still pays $149 for internet.

I feel like a mad woman chasing up everyone I know in the company. It is madness!!! The manager who used to manage these stuff was made redundant! And no one told me until I asked! Very sneeky!! Since 2nd Oct, the new person has not replied my email!

So, they have promised that the account will not be cancelled but I don't really care. Why I want the account cleared is because I WANT TO BLOODY CLOSE THE ACCOUNT! I'm going to join II NET! Unfortunately the lines or slots (whatever you call it) is super limited. And when the particular line is spared, I must apply it asap. Bugger, we missed out so many times!

I emailed the billing department and thought they can help me out. And this is what they tell me:


I know the text is very small, that's because you don't want to read it anyway. They were just not helpful at all.

Eh you know what? I think I am going to lodge formal complaint to someone. I don't know who.. maybe the HR department. Maybe I write to Sol T. Maybe.. I... (*evils*)

No comments: